
Small Business Report
Empowering Small Businesses
Strategies for Success in 2025
Empowering small businesses with digital skills is essential for local economic growth.
In today’s fast-evolving digital landscape, small businesses are the heartbeat of mid-sized cities, driving economic growth and community vitality. The Helping Small Businesses Succeed in the Digital Age report by Retail Strategies reveals why city leaders must invest in technology training to empower local businesses.
With 76% of small businesses recognizing the importance of technology but 41% lacking the skills to leverage it, cities have a unique opportunity to bridge this gap. By equipping businesses with tools to enhance online presence, harness AI, and deliver seamless customer experiences, cities can unlock significant economic returns—every $1 invested in tech training generates $2.83 in local economic impact.
What’s Covered in the Report:
- The technology challenges small businesses face and their impact on growth
- Economic benefits of city-led tech training, including job creation and tax revenue growth
- Practical strategies for improving online tools, AI adoption, and customer experiences
- Why on-demand training is critical for small business success
This comprehensive guide offers actionable insights for city leaders to foster resilient, tech-savvy small business ecosystems. From creating jobs (up to 235 new jobs with a $350,000 investment) to boosting tax revenue (up to 16.7% increase), the report highlights proven strategies that forward-thinking cities are already implementing. With 91% of small business owners preferring flexible, on-demand training, Retail Strategies’ Small Business Support platform provides a tailored solution to meet these needs, ensuring businesses thrive in the digital age. Book a demo today to discover how your city can lead the charge in economic innovation.
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Small Business Support
What is the ROI of education?
We can loosely predict, based on experience, how beneficial small business support can be for your community.
However, every community is unique. For more in-depth analysis on your situation, we can provide you with a demonstration that accounts for your local variables.